The Surrey Hotel New York City, New York City
About the Hotel
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
What our guests says about facilities
General
- Non-smoking property
- Free Wi-Fi
- Parking lot
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed for a fee
- Rooms/ Facilities for disabled
- Wheelchair access
- Children are welcome
- Baggage storage
- Elevator
- Currency exchange
- Barber shop
- Multilingual staff
- Electric vehicle charging station
Sports & Fitness
- Fitness center
Guest Parking
- Kitchen
- Refrigerator
- Espresso maker
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Paid valet parking
- Room service
- Bicycle rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Wedding services
- Wake up service
- Newspaper service
- Bell staff/Porter
Dining
- Paid breakfast
- Restaurant
- Cafe
- Bar/ Lounge area
- Coffee/Tea in lobby
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
- Audiovisual equipment
Children
- Cribs
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Entertainment
- Public terrace/Patio
- Garden area
- Relaxation room
- Spa & wellness center
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- In-room safe
- Mini-bar
- Rooftop terrace
- Garden furniture
- Closet
- Tea and coffee facilities
- Bottled water
- Turndown service
- Dining table
- In-room desk
- Ironing facilities
Bathroom
- Private bathroom
- Bathtub shower combination
- Hair dryer
- Towels
- Slippers
- Free toiletries
- Sink
- Toilet
Self-catering
- Kitchen
- Refrigerator
- Espresso maker
- Cookware/ Kitchen utensils
Bedroom
- Premium bedding
- Pillow menu
Media
- Flat-screen TV
- Cable/ Satellite television
- Paid movies
- Telephone
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a delightful time at the Surrey, a charming hotel with spacious rooms just steps away from Central Park. The service was warm and attentive, making me feel valued throughout my stay. However, the dining experience could use some improvement as room service prices were steep, and there were no tea/coffee facilities in the room. Overall, the atmosphere was relaxed, but the noise from the traffic outside was a bit disruptive at times.
Our experience at the hotel was a mixed bag. While the location was fantastic, just steps from Central Park and great for family activities, the service had its hiccups that dampened the overall experience. We also had some issues with the dining options, which left us expecting more, especially given the upscale image of the hotel. Despite some comfort in the rooms, the value for money was questionable, especially given the price we paid.
The hotel has an excellent, quiet location near Central Park, making it perfect for exploring the area. The rooms are spacious with great amenities, and the staff was very attentive and professional. However, there were some cleanliness issues that affected our overall experience, which was disappointing given the hotel’s otherwise high standards.
Our recent stay at The Surrey was a mix of highs and lows. While the staff provided exceptional service, it was disappointing to receive an unsolicited upgrade to a room with a poor view that didn’t meet our expectations. The location is perfect for exploring Central Park and nearby attractions, although the extra facility fee caught us off guard. Despite the setbacks, we enjoyed the comfort of the rooms and the quality of the amenities offered.
The Surrey offers a blend of comfortable accommodations and exceptional staff service, making it a great choice for those looking to enjoy New York's Upper East Side. The rooms are spacious, and the staff truly treats you like family. However, some areas could use a refresh, and the dining experience had a few hiccups with service delays. Overall, it's an excellent place with a few minor improvements needed to elevate the experience further.